Specialist - Admin and Business Support
Division:
Technology Utilities and Metering
Department:
Field Technology Utilities
Company:
The Red Sea Utility Company
Role:
The Senior Specialist – Admin and Business Support provides comprehensive administrative and business support services across utility operations, ensuring efficient operational execution, effective stakeholder communication, and robust administrative management to support organizational objectives and client service excellence
Functional/Technical Responsibilities
- Oversee daily administrative functions including document management, filing systems, correspondence handling, and maintain secure organizational systems for all operational documentation ensuring audit compliance.
- Streamline business processes by developing standard operating procedures, implementing administrative best practices, and leading regular reviews to optimize efficiency and support operational enhancements.
- Provide high-level administrative support to senior management including calendar management, meeting coordination, executive report preparation, budget planning, and cross-functional project coordination.
- Serve as primary point of contact for internal and external stakeholders, managing communications, ensuring timely follow-up, and providing immediate notifications for operational changes with clear explanations.
- Maintain accurate databases and generate regular reports on administrative metrics, business performance indicators, operational statistics, and develop in-depth analysis reports with trend identification.
- Support implementation and optimization of enterprise systems while serving as liaison between technology and operations teams, troubleshooting issues, and developing user guides for administrative systems.
- Support training coordination by maintaining detailed records, developing training materials and user guides, and coordinating with external providers for professional development requirements.
- Support business projects by coordinating timelines, resources, documentation, and participating in cross-departmental meetings to provide administrative insights for strategic decision-making.
- Ensure administrative activities comply with company policies and regulatory requirements while supporting risk assessment frameworks, emergency response protocols, and incident documentation processes.
- Manage administrative budgets, coordinate vendor relationships, evaluate performance against service agreements, support contract negotiations, and optimize procurement and cost management initiatives.
- Analyze administrative best practices and market trends to identify enhancement opportunities, lead special projects as assigned, and stay updated on industry standards for continuous improvement.
Requirements:
- 2-4 years of administrative and business support experience, preferably in marine operations or related technical industries.
- Bachelor's degree in Engineering, Business Administration, Renewable Energy, or Utilities related field.
- Experience in procurement, logistics coordination, or technical support roles with emphasis on administrative functions.
- Proven track record in stakeholder management, vendor coordination, and cross-functional collaboration.
- Strong analytical skills with ability to interpret operational data and support informed decision-making processes.
- Knowledge of maritime operations, procurement processes, and administrative best practices.
Skills:
- Excellent communication skills (Arabic & English - written and spoken)
- Strong organizational and time management skills
- Problem-solving and analytical thinking capabilities
- Proficiency in MS Office Suite and ERP systems
- Data management and reporting skills
- Attention to detail and accuracy in documentation
- Adaptability and continuous learning mindset.
- Team collaboration and coordination abilities
Location: Red Sea Site