Senior Instructor

Job Purpose:

• The Senior Trail Guide is a position working throughout The Red Sea territory, whose primary goal is to support the Akun Adventure management team to operate the adventure assets within the destination, whilst growing a diverse inland adventure program of trails and experiences for all visiting guests to The Red Sea. 
• He/She is responsible for supporting the adventure program operational roll-out and the delivery of key training for the instructor team which reports into them. 
• The role requires collaboration with key stakeholders, ensuring all sides of the local community and business are informed and working together. 

Job Responsibilities:

• Supporting the development and growth of Akun activity deliverables and adventure destinations throughout The Red Sea.  

• Supporting the training, operations and delivery of all Akun activities.  

• Supporting the leadership team to ensure compliance of all trail guides, guests and activities with the destination-specific standard operating procedures, supporting with the development of SOPs/RAMS and ongoing evaluation. 

• Supporting a team of instructors to deliver high quality guest experiences throughout the destination, crafting a unique Red Sea service style in line with the wider program. 

• Managing relevant trail guide teams to ensure all inland destinations and equipment are kept clean and properly always maintained, this includes the venue and all related assets.  

• Engage in active promotion and advocation of all adventure activities delivered within the wider context of the project, including those not under their direct area of responsibility i.e., GALAXEA & WAMA.  

• Participating in regular review sessions with senior adventure staff to provide updates on all aspects of the adventure operations. 

• Be able to understand and enforce the application of a range of international adventure rules and regulations as and when required, connecting with local and international sports eco-systems.  
• Follow all relevant functional policies, processes, standard operating procedures, and instructions to ensure that work is carried out in a controlled and consistent manner.
• Apply safety, quality and environmental management policies, procedures, and controls to ensure employee safety, legislative compliance, delivery of high-quality products/service and a responsible environmental attitude.
• Contribute to the identification of opportunities for continuous improvement of department’s systems, processes and practices considering ‘international best practice’, improvement of business processes, cost reduction and productivity improvement.

Qualification and Experience:

• Bachelor in a relevant field.
• Wilderness First Aid Certification or First aid Certificate issued by an internationally recognised training provider, covering elements including but not limited to basic CPR and how to deal with hyper / hypothermia, with a validity period of no less than 6 months at the time of starting employment.  
• Basic Land Navigation Training with experience in Natural Navigation and GPS (Global Positioning System) usage 
• Leave no trace training. 
• Search Tracking & Operations Training 
• Trekking/Mountain Leader assessment – IFMGA/UIAA/BMC preferred
• Additional 2 NGB’s from accredited providers in Mountain Biking/Climbing/Archery/High Ropes/Quad Biking 
• A minimum of 4-5 years' work experience within the tourism industry, experience in Saudi Arabia is advantageous. 

Skills:

• Proven experience and record of accomplishment for delivering a range of adventure sports activities in a high-end hotel / resort environment.  
• Proven ability to manage and lead a multi-cultural team in a collaborative environment.  
• Clear capacity to recognise potential hazards within the day-to-day operations of adventure sports activities, taking the initiative and setting in place actions to minimize those risks. 
• Exhibit leadership qualities, mentor and develop other team members both in professional as well as inter-personal capacities.   
• Be a part of driving the creative transformation of the program assets to maximize value and support the leadership team in the conceptualization and execution of additional adventure projects which may come online as part of the project.  
• An unyielding commitment to excellence.  
• An entrepreneurial and self-motivated orientation   
• The candidate must be fluent in both written and spoken English, with the ability to communicate in a second language as a distinct bonus. 
• The ideal candidate will be a positive and proactive individual with an outgoing, charismatic, and approachable character and with a high aptitude for customer care and good leadership skills.