Manager - Bus Driver Scheduling

Redefining Land, Air, and Sea Travel… Elevating Destinations.

Coastal Transportation Services Company, a subsidiary of Red Sea Global, provides Transportation services at our Red Sea destination and is part of the Red Sea Global Group of companies. We specialize in providing transportation services to our Red Sea destination. As a subsidiary, Coastal Transportation Services Co. benefits from shared strategic goals and collaborative initiatives within the Red Sea Global group of companies, enhancing our ability to serve our clients effectively.

Are you ready to transform the future of transportation? At Coastal Transportation Services Co., we are driven by innovation, creativity, and a passion for redefining transportation. Our team is shaping the future with cutting-edge projects, from autonomous vehicles to sustainable transportation solutions.

We are seeking forward-thinking individuals eager to collaborate in a dynamic, fast-paced environment where ideas become reality. Join us in revolutionizing transportation and creating a smarter, more sustainable world—one innovation at a time.

Join our visionary team and help shape the future of transportation!

Manager - Bus Driver Scheduling

Job Purpose:

• The Manager – Bus Operations is responsible for the end-to-end management and execution of daily bus transport operations, ensuring safe, reliable, and efficient service delivery across staff, contractor, and guest mobility within Red Sea Global destinations.
• The role oversees operational planning alignment, dispatch execution, real-time service control, and driver deployment, ensuring all services are delivered in accordance with approved schedules, service-level agreements (SLAs), and operational standards.
• The Manager is accountable for achieving key operational performance targets, including On-Time Arrival (OTA), service reliability, and incident management, while ensuring compliance with ISO standards and maintaining a strong focus on safety, operational control, and continuous improvement.
• The position requires continuous oversight of high-volume operations, involving real-time decision-making in dynamic environments, ensuring operational stability, service continuity, and effective coordination across all stakeholders.

Job Responsibilities: 

Operations Execution & Real-Time Control

• Oversee execution of all bus operations across staff, guest, and contractor services.
• Ensure service delivery aligns with operational plans and schedules.
• Maintain real-time oversight and manage disruptions to ensure continuity

Service Performance & KPI Management

• Monitor and manage overall service performance in line with defined service level agreements (SLAs).
• Analyze operational data to identify trends and drive improvements.
• Ensure accuracy and integrity of operational reporting

Workforce & Safety Management

• Oversee deployment and utilization of drivers in coordination with planning teams.
• Ensure compliance with operational and safety requirements.
• Lead response to incidents and ensure timely reporting and investigation

Stakeholder & Commercial Coordination

• Manage operational relationships with internal and external stakeholders.
• Ensure alignment between service delivery and stakeholder requirements.
• Support accurate service capture for billing and reporting purposes

Risk, Compliance & Continuous Improvement

• Ensure operational risks are identified, monitored, and mitigated.
• Maintain compliance with company standards and audit requirements.
• Drive continuous improvement initiatives to enhance efficiency and service quality.

Job Requirements: 

Qualification and Experience

• Bachelor’s degree in Transport Management, Operations, Logistics, or equivalent field.
• Minimum 4–6 years of experience in transport scheduling or operations planning, preferably with electric bus fleets.
• Proficient in Fleet Management Systems (FMS), GPS tracking platforms, and scheduling software.
• Demonstrated experience in route planning, demand forecasting, and service optimization.
• Strong communication skills for coordinating between multiple stakeholders and contractors.

Skills:

• Exceptional organizational and analytical skills.
• Advanced Excel and Power BI capabilities.
• Solid understanding of EV bus charging and operational dependencies.
• Strong stakeholder management and negotiation skills.
• Calm, solution-oriented approach in dynamic operational environments.
• Fluent in English.

Job Context:

• The role operates within a high-volume, multi-site transport environment, supporting large-scale mobility operations across Red Sea Global destinations.
• The Manager must ensure continuous operational performance while balancing service quality, safety, and efficiency in a dynamic and fast-paced environment.
• The role requires flexibility to support 24/7 operations, including peak periods, weekends, and operational disruptions.

Job Financial Dimensions:

• Supports operational efficiency through improved resource utilization.
• Ensures alignment between service delivery and commercial billing structures.
• Contributes to cost optimization through operational control and process improvement