Specialist - Commercial

JOB DESCRIPTION

Department Commercial

Section Commercial

Role Specialist Commercial

Reporting to Senior Commercial Manager

Role aim:

To support the commercial function of the aviation company by developing and maintaining client relationships, identifying new revenue opportunities, managing commercial contracts, and ensuring competitive pricing and service offerings that align with company objectives. The role is responsible for driving business growth.

Recruitment and Criteria: 

• Bachelor’s degree in business administration, Marketing, Aviation Management, or related field.
• Professional training in sales or commercial negotiations is an advantage.
• 3–5 years’ experience in commercial, sales, or business development roles, preferably within the
• aviation industry or Hospitality.
• Experience in market research and managing customer accounts.
• Excellent communication and negotiation skills.
• Strong analytical and market research capabilities.
• Knowledge of aviation services, regulations, and operational processes.
• Proficiency in MS Office and CRM systems.
• Ability to work under pressure and meet deadlines.

Performance Objectives:

Business Development & Sales

• Identify and pursue new business opportunities to grow the company’s client base.
• Develop tailored proposals, quotations, and tenders for aviation-related services.
• Participate in negotiations to secure favorable commercial terms.

Market & Pricing Management

• Monitor competitor activities, industry trends, and customer demands.
• Maintain accurate and competitive pricing structures.
• Work with Finance to ensure profitability and accurate revenue forecasts.

Client Relationship Management

• Maintain strong, long-term relationships with clients to ensure repeat business.
• Respond to client inquiries, complaints, and feedback promptly.
• Organize client visits, presentations, and commercial meetings.

Contract & Compliance

• Assist in drafting, reviewing, and managing commercial contracts in collaboration with Legal and Operations.
• Ensure compliance with company policies and aviation regulations.
• Track contract performance and initiate renewals or amendments as needed.

Reporting & Analysis

• Prepare regular commercial performance reports and sales forecasts.
• Analyze data to identify trends and business growth opportunities.
• Present findings and recommendations to management.