Division: Sports & Entertainment

Department: AKUN

Company: Red Sea Sports & Entertainment Company (RSSE)

From Land to Sea – Active Experiences in Nature's Purest Form

Red Sea Sports & Entertainment Company (RSSE), a wholly owned subsidiary of Red Sea Global (RSG), is dedicated to creating, operating, and delivering world-class land and marine experiences across The Red Sea destination. Through its portfolio of specialist brands—Galaxea for marine adventures, AKUN for land-based adventure experiences, and WAMA for leisure and recreational activities—RSSE offers exceptional, nature-inspired experiences that celebrate the unique landscapes of The Red Sea.

As a strategic partner of the Saudi Olympic & Paralympic Committee, RSSE plays a key role in promoting inclusive, accessible, and internationally recognised sports, adventure, and recreational experiences that support active lifestyles and sporting excellence across the Kingdom.

Guided by a commitment to innovation, sustainability, operational excellence, and unforgettable guest experiences, RSSE contributes to the ambitions of Saudi Vision 2030 by helping position The Red Sea as a leading global destination for regenerative tourism, adventure, and premium leisure experiences.

Job Purpose

The Senior Instructor – Adventure is responsible for supporting the AKUN Adventure management team in the safe, efficient, and professional delivery of inland adventure operations across The Red Sea destination. The role plays a key part in developing and delivering a diverse portfolio of adventure activities, trails, and immersive guest experiences that reflect RSSE's service standards and operational excellence.

The position supports the implementation of the adventure programme by ensuring operational readiness, instructor capability, activity planning, and the consistent delivery of safe, engaging, and memorable experiences. The Senior Instructor also provides day-to-day guidance to instructors, promotes operational best practices, and contributes to maintaining the highest standards of safety, service, and environmental stewardship.

Working collaboratively with internal departments, resort partners, local stakeholders, and external service providers, the role ensures operational alignment, regulatory compliance, effective communication, and continuous improvement across all AKUN adventure experiences.

Key Responsibilities

Operational Delivery

• Support the development, implementation, and continuous enhancement of AKUN adventure experiences, inland trails, activity routes, and guest experience locations throughout The Red Sea destination.

• Assist in planning, coordinating, and delivering adventure activities while ensuring compliance with approved operating procedures and safety standards.

• Ensure all activities are delivered professionally, safely, and consistently in accordance with RSSE operational standards.

• Support the operational rollout of new adventure products, activities, and guest experiences.

• Supervise daily adventure operations and provide on-site leadership during activity delivery.

• Coach, mentor, and support instructors to maintain consistent operational standards and exceptional guest service.

• Monitor instructor performance and provide ongoing operational guidance and professional development.

• Ensure all venues, trails, equipment, vehicles, and operational assets remain clean, safe, service-ready, and fully operational.

• Coordinate activity logistics, equipment allocation, and operational readiness across multiple locations.

• Monitor weather conditions, trail status, guest capability, equipment suitability, and environmental risks, adjusting operations where necessary.

• Promote AKUN's adventure experiences while supporting collaboration with other RSSE brands, including Galaxea and WAMA.

• Participate in operational meetings, providing updates on safety performance, guest feedback, instructor capability, equipment readiness, and improvement initiatives.

• Support route exploration, trail development, product enhancement, and experience innovation initiatives across the destination.

Leadership & Team Development

• Provide day-to-day supervision and operational leadership to Adventure Instructors.

• Deliver coaching, mentoring, and on-the-job training to support team capability and continuous development.

• Promote a positive, collaborative, and guest-focused team culture.

• Lead by example, demonstrating professionalism, accountability, and commitment to operational excellence.

• Support new team member onboarding, familiarisation, and operational competency assessments.

Safety, Risk & Compliance

• Support management in implementing and maintaining Standard Operating Procedures (SOPs), Risk Assessments and Method Statements (RAMS), Emergency Response Plans (ERPs), and activity-specific safety protocols.

• Monitor operational risks and ensure appropriate mitigation measures are implemented before and during activities.

• Apply local regulations, international adventure tourism standards, and recognised industry best practices.

• Ensure instructors comply with all operational, environmental, and safety requirements.

• Promote responsible outdoor recreation and environmental conservation throughout all activities.

Policies, Systems, Processes & Reporting

• Comply with all applicable company policies, procedures, standard operating procedures, and work instructions.

• Support the preparation of accurate operational reports, performance updates, safety documentation, and management information reports.

• Maintain accurate activity records, incident reports, equipment inspections, and operational documentation.

• Provide recommendations to improve operational performance, guest satisfaction, safety, and service quality.

Health, Safety & Environment

• Apply all Health, Safety, Quality, and Environmental (HSQE) policies and procedures.

• Promote a proactive safety culture across all adventure activities.

• Ensure environmental sustainability principles and Leave No Trace practices are integrated into daily operations.

• Support emergency preparedness activities, drills, and incident response procedures.

Continuous Improvement

• Identify opportunities to improve operational efficiency, instructor capability, guest experiences, and departmental processes.

• Contribute to innovation initiatives, operational best practices, productivity improvements, and cost-effective resource utilisation.

Key Stakeholders

Internal

• AKUN Management

• Adventure Operations Team

• RSSE Management

• Resort Operations

• Guest Experience

• Health, Safety & Compliance

• Training Team

• Asset Management

• Destination Development

• Other relevant internal departments

External

• Guests

• Resort Partners

• Activity Providers

• Emergency Services

• Certification Bodies

• Equipment Suppliers

• Sporting Federations

• Government Authorities

• Destination Stakeholders

Qualifications & Experience

• Valid Wilderness First Aid certification or internationally recognised First Aid qualification, including CPR, emergency response, hyperthermia, and hypothermia management, with a minimum six months' validity upon commencement.

• Basic Land Navigation certification with practical GPS navigation experience.

• Leave No Trace certification or equivalent environmental awareness training is preferred.

• Search and Rescue, tracking, or outdoor expedition training is advantageous.

• Trekking or Mountain Leader qualification preferred, including recognised certifications from IFMGA, UIAA, BMC, or equivalent organisations.

• Minimum of two National Governing Body (NGB) certifications in disciplines such as climbing, mountain biking, archery, high ropes, quad biking, or comparable adventure activities.

• Minimum 4–5 years' experience within adventure tourism, outdoor recreation, hospitality, sports operations, or luxury guest experience environments.

• Previous experience within Saudi Arabia, remote destinations, or luxury tourism operations is advantageous.

Essential Skills

• Proven experience delivering adventure sports and outdoor recreation activities within premium tourism or hospitality environments.

• Strong leadership, coaching, mentoring, and team development capabilities.

• Sound understanding of adventure risk management, operational planning, and outdoor safety.

• Excellent communication, interpersonal, and stakeholder management skills.

• Professional, guest-focused, adaptable, and service-oriented.

• Ability to perform effectively within remote and dynamic operational environments.

• Fluent in written and spoken English; Arabic or an additional language is advantageous.

• Practical understanding of luxury hospitality operations and premium guest expectations.

Job Context

The Senior Instructor – Adventure operates within a luxury destination environment where safety, guest satisfaction, operational excellence, and environmental stewardship are fundamental to every activity. The role serves as a senior operational leader within the instructor team, supporting the delivery of exceptional adventure experiences while upholding the standards and values of AKUN, RSSE, and The Red Sea destination.

Competencies

Leadership Competency – Operational Leadership

Demonstrates the ability to lead and support operational teams, providing clear direction, maintaining safety, promoting accountability, and ensuring the consistent delivery of high-quality adventure experiences.

Core Competency – Guest Excellence

Delivers exceptional guest experiences through professionalism, proactive service, effective communication, and a commitment to exceeding guest expectations while maintaining the highest safety standards.

Functional Competency – Adventure Safety & Risk Management

Applies technical expertise, operational judgement, and recognised safety practices to identify risks, implement appropriate controls, and ensure all adventure activities are delivered safely, responsibly, and in accordance with approved operating procedures.

This version is formatted as a complete, executive-level RSSE job description with the company overview seamlessly integrated at the beginning, consistent with the style used across your AKUN, GALAXEA, and WAMA job descriptions.