Senior Manager - Marketing and Sales
Role: Lead the development and execution of integrated marketing and sales strategies to establish our asset as a premier destination. Drive revenue, footfall, brand visibility, and partnership opportunities in alignment with the destination's strategic goals.
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1. Develop and implement strategic marketing and sales plans to support the destination's growth targets. |
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2. Manage and evolve teh destination's brand positioning, tone, and visual identity across all channels. |
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3. Oversee the execution of 360-degree marketing campaigns, including ATL, BTL, and digital. |
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4. Lead business development initiatives to secure partnerships, sponsorships, and collaborations. |
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5. Analyze customer segmentation, visitation trends, and sales data to guide targeted efforts. |
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6. Supervise content production including photo, video, copywriting, and branded materials. |
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7. Optimize the destination's digital ecosystem including the website, booking engine, and social platforms. |
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8. Coordinate seasonal campaigns, grand openings, and major events with other departments. |
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9. Establish, monitor, and report on key performance indicators for marketing and sales. |
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10. Build and manage relationships with agencies, PR firms, influencers, and digital partners. |
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11. Oversee the CRM database and ensure personalized marketing and email campaigns. |
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12. Manage group and corporate sales efforts, including proposals and presentations. |
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13. Represent the destination's in trade shows, exhibitions, and business meetings as required. |
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14. Prepare and manage the marketing and sales budget, ensuring cost-effective strategies. |
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Managerial Responsibilities |
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1. Provide input to the Department’s strategy from the section's perspective, in alignment with the destination's vision and mission. |
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2. Develop the Department objectives, KPIs, and annual operational plans, ensuring implementation meets performance targets. |
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3. Contribute to the section budget preparation and monitor financial performance. |
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4. Implement and ensure adherence to Section or Unit policies and procedures; oversee performance and KPI communication. |
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5. Ensure effective staffing, development, and deployment of section employees in coordination with higher management. |
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Job Requirements |
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Academic Qualifications |
Bachelor’s degree in Marketing, Business Administration, or a related field. |
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Years of Experience |
10 years (with 3+ years in managerial role) preferably within leisure, tourism, or entertainment sectors. |
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Other Requirements |
Strong commercial acumen and familiarity with both digital and traditional media. |
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Technical Competencies |
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Competency |
Proficiency Level |
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Integrated Marketing Strategy Development |
Expert |
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Guest Engagement & Experience Design |
Advanced |
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Sales Strategy & Conversion Optimization |
Advanced |
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Retail & Rental Operations Management |
Intermediate |
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Commercial Partnership Development |
Advanced |
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Pricing & Package Development |
Advanced |
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Stakeholder Communication & Coordination |
Advanced |
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Cross-Channel Messaging Consistency |
Advanced |