Manager - Sales
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Job Purpose |
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Manage and execute sales strategies and activities across the destination, with a focus on driving ticket sales, group bookings, partnerships, and special events. The Manager – Sales will be responsible for achieving revenue targets, maintaining strong client relationships, and coordinating sales efforts with marketing and operations teams to ensure consistent guest growth and experience. |
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Job Responsibilities |
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1. Lead day-to-day sales operations and drive revenue targets. |
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2. Manage relationships with B2B clients, tour operators, and corporate groups. |
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3. Develop and implement pricing strategies and promotional offers. |
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4. Coordinate with marketing for aligned messaging and campaigns. |
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5. Analyze sales data and generate performance reports. |
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6. Support the development of sales tools, packages, and materials. |
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7. Supervise sales staff and provide performance feedback. |
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8. Ensure CRM systems are updated and utilized effectively. |
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9. Represent SED in trade shows, expos, and client meetings. |
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10. Monitor market trends and adjust sales strategies accordingly. |
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Managerial Responsibilities |
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1. Provide input to the Department’s strategy from the Section or Unit perspective, in alignment with the destination's vision and mission. |
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2. Develop the Section or Unit’s objectives, KPIs, and annual operational plans, ensuring implementation meets performance targets. |
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3. Contribute to the Section or Unit’s budget preparation and monitor financial performance. |
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4. Implement and ensure adherence to Section or Unit policies and procedures; oversee performance and KPI communication. |
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5. Ensure effective staffing, development, and deployment of Section or Unit employees in coordination with higher management. |
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Job Requirements |
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Academic Qualifications |
Bachelor’s degree in Business, Marketing, or a related field. |
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Years of Experience |
8 years (with 2+ years in managerial role) in entertainment, tourism, or hospitality sectors. |
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Other Requirements |
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Technical Competencies |
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Competency |
Proficiency Level |
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Sales Strategy & Execution |
Advanced |
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Client Relationship Management |
Advanced |
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CRM Systems |
Intermediate |
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Market Analysis |
Intermediate |
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Revenue Forecasting |
Advanced |
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Team Supervision |
Intermediate |