Instructor
Job Purpose:
- The Instructor is a position working throughout The Red Sea territory, whose primary goal is to deliver the adventure assets within the destination, whilst assisting a growing diverse inland adventure program of trails and experiences for all visiting guests to The Red Sea.
- He/She is responsible for delivering the adventure program on all inland adventure destinations. The role requires collaboration with key stakeholders, team members, resort staff and guests alike.
- The Instructor will be responsible for leading guests on adventure experiences and providing them with a memorable and safe outdoor experience.
- The Instructor will provide superior customer service in compliance with the Red Sea Global policy and regulations to The Red Sea Global guests.
Job Responsibilities :
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Supporting the development and growth of unique trails and adventure destinations throughout The Red Sea.
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Supporting the operations and delivery of all inland adventure based activities.
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Deliver appropriate briefing to guests prior to starting an experience.
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Lead guests a range of Akun Adventure activity sessions and ensure their safety.
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Support the company’s environmental and conservation initiatives by educating guests on responsible outdoor behavior and the importance of preserving the natural habitat.
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Maintain safety protocols for each experience including first aid training, emergency planning and risk assessment.
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Maintain a professional relationship with guests providing exceptional customer service and support.
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Provide feedback and support to the Senior Instructor and RSSE management.
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Ensure that guests are aware of risks associated with adventurous activities.
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Assist with trip planning, coordination and preparation of equipment and vehicles
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Always maintain a positive and professional behavior with guests and staff in all circumstances
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Assist on the trail explorations to determine the best routes for experiences ensuring the delivery of a high-end experience.
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Monitor weather conditions and adjust plans accordingly.
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Assisting on the training of adventure specialists.
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Understand the methodology behind company SOP’s and RAMS, and adhere to these whilst delivering activities.
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Ensure the delivery of high-quality guest experiences throughout the destination, crafting a unique Red Sea service style in line with the wider program.
Job Requirements:
Qualification and Experience :
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Wilderness First Aid Certification or First aid Certificate issued by an internationally recognised training provider.
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Basic Land Navigation Training with experience in Natural Navigation and GPS (Global Positioning System) usage
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Leave no trace training.
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Search Tracking & Operations Training
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Trekking/Mountain Leader training – IFMGA/UIAA/BMC preferred
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Additional NGB’s from accredited providers in Mountain Biking/Climbing/Archery/High Ropes/Quad Biking
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A minimum of 1 - 2 years' work experience within the tourism industry, experience in Saudi Arabia is advantageous.
Skills:
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Ability to work in a changing environment, and work well in a team.
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Flexible, adaptable, and resourceful.
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Proven experience working on adventure and sports organizations.
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Proven ability to manage and lead a multi-cultural team in a collaborative environment.
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Clear capacity to recognise potential hazards within the day-to-day operations of adventure sports activities and follow SOP’s & RAMS to minimize those risks.
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Can follow guidance from Senior Instructors on personal and professional development.
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An unyielding commitment to excellence.
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Be self-motivated for personal growth
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The candidate must be fluent in both written and spoken English, with the ability to communicate in a second language such as Arabic a distinct bonus.
- In addition, the candidate should:
- Be a team player
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Be able to follow instructions
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Understanding different cultures