Instructor

Job Purpose:

• The Instructor is a position working throughout The Red Sea territory, whose primary goal is to deliver the adventure assets within the destination, whilst assisting a growing diverse inland adventure program of trails and experiences for all visiting guests to The Red Sea.  
• He/She is responsible for delivering the adventure program on all inland adventure destinations. The role requires collaboration with key stakeholders, team members, resort staff and guests alike.  
• The Instructor will be responsible for leading guests on adventure experiences and providing them with a memorable and safe outdoor experience.  
• The Instructor will provide superior customer service in compliance with the Red Sea Global policy and regulations to The Red Sea Global guests. 

Job Responsibilities:

• Supporting the development and growth of unique trails and adventure destinations throughout The Red Sea.  
• Supporting the operations and delivery of all inland adventure based activities.  
• Deliver appropriate briefing to guests prior to starting an experience.  
• Lead guests a range of Akun Adventure activity sessions and ensure their safety. 
• Support the company’s environmental and conservation initiatives by educating guests on responsible outdoor behavior and the importance of preserving the natural habitat.  
• Maintain safety protocols for each experience including first aid training, emergency planning and risk assessment. 
• Maintain a professional relationship with guests providing exceptional customer service and support. 
• Provide feedback and support to the Senior Instructor and RSSE management.  
• Ensure that guests are aware of risks associated with adventurous activities.
• Assist with trip planning, coordination and preparation of equipment and vehicles  
• Always maintain a positive and professional behavior with guests and staff in all circumstances 
• Assist on the trail explorations to determine the best routes for experiences ensuring the delivery of a high-end experience. 
• Monitor weather conditions and adjust plans accordingly. 
• Assisting on the training of adventure specialists.  
• Understand the methodology behind company SOP’s and RAMS, and adhere to these whilst delivering activities.
• Ensure the delivery of high-quality guest experiences throughout the destination, crafting a unique Red Sea service style in line with the wider program. 

Qualification and Experience:

• A minimum of 2 - 3 years' work experience within the tourism industry, experience in Saudi Arabia is advantageous. 
• Wilderness First Aid Certification or First aid Certificate issued by an internationally recognised training provider.  
• Basic Land Navigation Training with experience in Natural Navigation and GPS (Global Positioning System) usage 
• Leave no trace training. 
• Search Tracking & Operations Training 
• Trekking/Mountain Leader training – IFMGA/UIAA/BMC preferred
• Additional NGB’s from accredited providers in Mountain Biking/Climbing/Archery/High Ropes/Quad Biking