Division: Sports & Entertainment

Department: WAMA

Company: Red Sea Sports & Entertainment Company (RSSE)

From Land to Sea – Active Experiences in Nature's Purest Form

Red Sea Sports & Entertainment Company (RSSE), a wholly owned subsidiary of Red Sea Global (RSG), is dedicated to creating, operating, and delivering world-class land and marine experiences across The Red Sea destination. Through its portfolio of specialist brands—Galaxea for marine adventures, AKUN for land-based adventure experiences, and WAMA for leisure and recreational activities—RSSE offers exceptional, nature-inspired experiences that celebrate the unique landscapes of The Red Sea.

As a strategic partner of the Saudi Olympic & Paralympic Committee, RSSE plays a key role in promoting inclusive, accessible, and internationally recognised sports, adventure, and recreational experiences that support active lifestyles and sporting excellence across the Kingdom.

Guided by a commitment to innovation, sustainability, operational excellence, and unforgettable guest experiences, RSSE contributes to the ambitions of Saudi Vision 2030 by helping position The Red Sea as a leading global destination for regenerative tourism, adventure, and premium leisure experiences.

Job Purpose

The Instructor – Water Sports is responsible for delivering safe, engaging, and high-quality watersports experiences across The Red Sea destination. Working under the guidance of the Senior Instructor – Water Sports and Watersports Management, the role provides professional instruction, supervises guests during activities, and ensures all watersports equipment and operational assets are maintained in a safe and service-ready condition.

The Instructor supports the daily operation of WAMA's watersports programme by delivering exceptional guest experiences, promoting safe participation, protecting the marine environment, and ensuring compliance with RSSE operating procedures, health and safety standards, and applicable regulations.

Key Responsibilities

Operational Delivery

• Deliver a variety of guided watersports activities in accordance with approved operating procedures and RSSE service standards.

• Conduct guest welcome sessions, safety briefings, equipment demonstrations, and operational instructions before each activity.

• Supervise guests throughout activities, ensuring their safety, enjoyment, and adherence to operational guidelines.

• Assess guest ability, weather conditions, sea state, tides, and operational risks before and during each activity.

• Adapt activities where necessary to maintain guest safety while delivering an exceptional experience.

• Support the daily operation of watersports facilities across resorts and designated activity locations.

• Assist with launching, retrieving, transporting, and storing watersports equipment and operational assets.

Guest Experience

• Deliver professional instruction across approved watersports activities.

• Provide coaching and guidance appropriate to guests' experience and ability levels.

• Create memorable and engaging experiences that reflect RSSE's premium hospitality standards.

• Respond professionally to guest enquiries and resolve routine concerns promptly.

• Escalate guest complaints or operational issues to the Senior Instructor where appropriate.

• Promote responsible enjoyment of the marine environment and educate guests on environmental protection initiatives.

Equipment & Asset Management

• Inspect, prepare, clean, maintain, and store watersports equipment before and after daily operations.

• Conduct routine equipment inspections and report maintenance requirements or defects immediately.

• Maintain accurate equipment inspection logs and operational records.

• Ensure all operational areas, equipment storage facilities, and guest preparation areas remain clean, organised, and guest-ready.

• Assist with inventory management and stock control of operational equipment and consumables.

Safety & Compliance

• Follow all Standard Operating Procedures (SOPs), Risk Assessments and Method Statements (RAMS), Emergency Response Plans (ERPs), and watersports safety procedures.

• Conduct pre-activity safety inspections of equipment and operational areas.

• Monitor changing environmental conditions, including wind, weather, currents, tides, and visibility.

• Respond effectively to emergencies and provide first aid where required.

• Report incidents, hazards, near misses, and equipment defects in accordance with company procedures.

• Promote a proactive safety culture and responsible operational practices.

Team Support

• Work collaboratively with Senior Instructors, Supervisors, and the wider Watersports Operations team.

• Support operational setup, guest flow, activity scheduling, and daily logistics.

• Participate in operational briefings, training sessions, emergency drills, and continuous development programmes.

• Assist with promotional events, demonstrations, resort activations, and special guest programmes.

• Contribute ideas that enhance guest satisfaction, operational efficiency, and service quality.

Policies, Systems, Processes, Procedures, Standards & Reporting

• Comply with all RSSE policies, procedures, Standard Operating Procedures, and work instructions.

• Complete activity reports, equipment inspections, maintenance records, and incident documentation accurately and on time.

• Maintain confidentiality of operational, guest, and business information.

• Support compliance with all applicable regulatory and operational requirements.

Health, Safety & Environment

• Apply all Health, Safety, Quality, and Environmental (HSQE) policies and procedures.

• Promote safe operating practices throughout all watersports activities.

• Support marine conservation initiatives and environmentally responsible operating practices.

• Participate in emergency response exercises and operational safety training.

Continuous Improvement

• Contribute to continuous improvement initiatives by providing operational feedback and recommendations.

• Maintain professional competency through ongoing training and certification renewal.

• Keep current with watersports techniques, equipment developments, and industry best practices.

Key Stakeholders

Internal

• Senior Instructor – Water Sports

• Watersports Supervisor

• WAMA Management

• Watersports Operations Team

• Guest Experience

• Health & Safety

• Asset Management

• Resort Operations

External

• Guests

• Resort Partners

• Equipment Suppliers

• Marine Service Providers

• Emergency Services

• Certification Bodies

Qualifications & Experience

• High School Diploma or equivalent; Diploma in Sports, Physical Education, Outdoor Recreation, Tourism, Hospitality, or a related discipline is preferred.

• Minimum of 2–3 years' experience delivering watersports activities within hospitality, tourism, resorts, or adventure recreation.

• Valid First Aid, CPR, and AED certification from an internationally recognised provider.

• National Governing Body (NGB) or internationally recognised instructor certification in one or more watersports disciplines.

• Lifeguard qualification is desirable.

• Rescue craft or powered vessel experience is advantageous.

• Previous experience within luxury resorts or remote destinations is preferred.

Essential Skills

• Strong practical skills delivering a variety of non-motorised and/or motorised watersports activities.

• Excellent guest engagement and instructional abilities.

• Sound knowledge of marine safety, weather assessment, and risk management.

• Strong communication and interpersonal skills.

• Ability to remain calm and make effective decisions during emergencies.

• Excellent teamwork and collaboration skills.

• Strong organisational and time-management abilities.

• Physically fit and capable of working outdoors in marine environments.

• Fluent in spoken and written English; Arabic is advantageous.

• Commitment to environmental stewardship and marine conservation.

Job Context

The Instructor – Water Sports operates within a luxury marine recreation environment where guest safety, exceptional service, operational excellence, and environmental sustainability are fundamental to every experience. The role is responsible for delivering engaging watersports activities while maintaining the highest standards of professionalism, safety, equipment care, and guest satisfaction across WAMA's watersports operations.

Job Competencies

Leadership Competency

Personal Accountability

Demonstrates professionalism, reliability, and ownership of assigned responsibilities while consistently supporting safe and efficient operations.

• Takes responsibility for delivering activities safely and professionally.

• Demonstrates punctuality, dependability, and attention to detail.

• Escalates issues appropriately and follows through on assigned tasks.

Core Competency

Guest Excellence

Creates safe, enjoyable, and memorable watersports experiences that exceed guest expectations.

• Builds rapport with guests through professional and engaging communication.

• Delivers clear instructions and encourages guest participation.

• Maintains a positive, service-oriented attitude throughout every interaction.

Functional Competency

Watersports Instruction & Safety

Delivers watersports instruction using recognised techniques while applying operational procedures and risk management principles to ensure guest safety.

• Conducts professional activity briefings and equipment demonstrations.

• Assesses environmental conditions and guest capability.

• Operates equipment safely and efficiently.

• Responds confidently to incidents and emergency situations while protecting guests, colleagues, assets, and the marine environment.