Director - Quality and Safety

Job Purpose :

• The Director of Quality and Safety is a pivotal role within the aviation industry, responsible for ensuring the highest standards of quality and safety are maintained across both, Air Operations and Water Aerodromes alike. This role demands a proactive leader with extensive knowledge of aviation regulatory standards mandated by the General Authority of Civil Aviation (GACARs) as well as international Standards and a commitment to fostering a culture of safety and continuous improvement.

Job Responsibilities :

Safety Management System (SMS):

• Oversee the establishment and maintenance of a robust Safety Management System.
• Promote a safety-first culture by implementing proactive measures to reduce risk and develop Health and Safety standards across all operational areas of TRSASC.
• Lead investigations of safety incidents and near-misses, ensuring thorough analysis, reporting, and corrective actions.

Quality Management Systems (QMS):

• Develop and implement a comprehensive Quality Management System.
• Ensure compliance with international aviation standards including ISO 9001, and industry-specific regulations by the General Authority of Civil Aviation, as FAA and ICAO.
• Conduct regular audits and inspections to monitor conformance to QMS and H&S standards and identify areas for improvement.

Regulatory Compliance:

• Stay abreast of all relevant aviation regulations and ensure the organization’s practices meet or exceed these standards.
• Serve as the primary contact with regulatory bodies during audits, inspections, and certifications.

Training and Development:

• Develop and deliver comprehensive training programs on quality and safety standards for all employees.
• Maintain records of training and ensure competency across the workforce.
• Continuous Improvement:
• Champion continuous improvement initiatives focusing on process efficiency and effectiveness.
• Utilize data-driven approaches to identify trends and areas for enhancement in both quality and safety practices.

Risk Management :

• Lead risk assessment activities and develop risk mitigation strategies.
• Ensure a robust reporting mechanism is in place for hazard identification and risk assessment.

Collaboration and Communication:

• Foster strong relationships with internal and external stakeholders to promote quality and safety standards.
• Liaison with the Authority – Focal Point of Contact with GACA and other Regulatory Bodies
• Support and mentoring all operational divisions at the management level.
• Communicate effectively across all levels of the organization, ensuring transparency and accountability.
• Coordination and oversight of Flight Operations, Ground and Water Aerodrome Operations, Maintenance, Training, Administrative, and Safety functions including the operation of all aircraft, equipment, and facilities.
• Recommend at AOC and Water Aerodrome Operations as well as corporate levels operating policy changes when required to ensure organizational flexibility.

Qualifications & Experience:

• Bachelor’s degree in aviation management, Engineering, or a related field (master’s preferred).
• Extensive experience in quality and safety management within the aviation industry.
• Certified Auditor (e.g., ISO 9001 Lead Auditor) and/or Safety Professional (e.g., CSP, SMS certification).
• In-depth knowledge of regulatory requirements including GACA, ICAO, and FAA standards.
• Proven ability to lead and influence a safety culture within an organization.
• Exceptional analytical, problem-solving, and communication skills.
• Strong leadership capabilities and experience managing cross-functional teams.

Personal Attributes:

• Detail-oriented with a commitment to accuracy and thoroughness.
• Proactive and innovative approach to problem-solving.
• Ability to work under pressure and meet tight deadlines. - Strong ethical standards and integrity.
• Excellent organizational and time management skills. - Open mind to additional responsibilities.